{"id":26840,"date":"2022-05-31T10:16:58","date_gmt":"2022-05-31T14:16:58","guid":{"rendered":"https:\/\/www.dailypay.com\/?p=26840"},"modified":"2023-10-27T09:48:32","modified_gmt":"2023-10-27T13:48:32","slug":"hotel-employee-retention-benefits-guests-satisfaction","status":"publish","type":"post","link":"https:\/\/www.dailypay.com\/resource-center\/blog\/hotel-employee-retention-benefits-guests-satisfaction\/","title":{"rendered":"How to Meet Changing Hotel Guest Expectations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"26840\" class=\"elementor elementor-26840\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4067108f elementor-section-full_width blog-hero-section elementor-section-height-default elementor-section-height-default\" data-id=\"4067108f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ecddb6f blog-hero-sec-column\" data-id=\"1ecddb6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-6ab35652 blog-hero-sec-inner elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ab35652\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1ade391d blog-hero-title-sec\" data-id=\"1ade391d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4730ec5c elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"4730ec5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">How to Meet Changing Hotel Guest Expectations<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d7d3aa elementor-widget elementor-widget-post-info\" data-id=\"2d7d3aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-7b80cf5 elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.dailypay.com\/author\/christopher-brunau\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"elementor-avatar\" src=\"https:\/\/secure.gravatar.com\/avatar\/6562cdb14ed06f010cf544035c2a4eabfd49a2960ec25e7ed07e6ea943ae6850?s=96&amp;d=mm&amp;r=g\" alt=\"Picture of Chris Brunau\" loading=\"lazy\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t<span class=\"elementor-post-info__item-prefix\">May 31, 2022<\/span>\n\t\t\t\t\t\t\t\t\t\tChris Brunau\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-473e6f16 elementor-share-buttons--view-icon elementor-share-buttons--skin-flat elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"473e6f16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-34401309 blog-hero-image-sec\" data-id=\"34401309\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13194c84 elementor-widget elementor-widget-video\" data-id=\"13194c84\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/735569887?color&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=0&amp;portrait=0&amp;byline=0&amp;h=fcb7996ee0#t=\"><\/iframe>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f3d0fb vertical-blog-main-sec-col elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f3d0fb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6133a13a\" data-id=\"6133a13a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-1bb8bb6a vertical-blog-inner-sec-col elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bb8bb6a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7ea2cc82 elementor-hidden-mobile vertical-blog-nav-column\" data-id=\"7ea2cc82\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-321edfe elementor-widget elementor-widget-html\" data-id=\"321edfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"vertical-blog-series-nav\">\n   <div class=\"vertical-blog-series-nav-inner\">\n       <p class=\"dp-breadcrum f12 text-upper darkorange-text mb0\">More in this Series<\/p>\n       <ul class=\"vertical-blog-series-ul\">\n           <li>\n               <a href=\"\/resource-center\/blog\/staff-turnover-rates-hotel-motel-hospitality-industry\/\">Supporting Hotel Employees Through Supply Chain Issues<\/a>\n           <\/li>\n           <li>\n               <a href=\"\/resource-center\/blog\/improving-retention-increasing-engagement-hotel-hospitality-industry\/\">Driving Success Despite Challenges in the Hotel and Hospitality Industry<\/a>\n           <\/li>\n           <li>\n               <a href=\"\/resource-center\/blog\/hotels-hospitality-labor-shortage-solutions\/\">What Will Get Hotel and Hospitality Employees to Return to Work?<\/a>\n           <\/li>\n           <li>\n               <a href=\"\/resource-center\/blog\/staff-turnover-rates-hotel-motel-hospitality-industry\/\">Improve Employee Retention in The Hospitality Industry<\/a>\n           <\/li>\n       <\/ul>\n   <\/div> \n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-690f3bda vertical-blog-content-column\" data-id=\"690f3bda\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16a9e592 elementor-widget elementor-widget-text-editor\" data-id=\"16a9e592\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your employees are the face of your business and the foundation of your success. As travel levels increase, hotel and hospitality companies should consider everything in their power to guarantee your employees put their best foot forward to meet evolving guest expectations.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d6e3ede elementor-widget elementor-widget-text-editor\" data-id=\"2d6e3ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As hotels transition closer to normal operations, guest expectations will also change. While guests may have accepted reduced service or amenities during the height of the pandemic, they likely expect certain services to resume, including breakfast<sup>1<\/sup>.\u00a0<\/p><p>Additional guest expectations impacted by the pandemic include<sup>2<\/sup>:\u00a0\u00a0<\/p><ul><li aria-level=\"1\"><b>Improved hygiene measures:\u00a0<\/b>Cleanliness isn\u2019t just about presentation. Guests expect a clean, sterile, and safe environment throughout their stay.\u00a0<\/li><\/ul><ul><li aria-level=\"1\"><b>Touchless payment and check-in:\u00a0<\/b>Minimized contact or contact-free options have become more popular throughout the pandemic. This has trickled over to the hotel experience.\u00a0\u00a0<b>\u00a0\u00a0<\/b><\/li><\/ul><ul><li aria-level=\"1\"><b>Flexible cancellation policies:\u00a0<\/b>COVID-19 quarantines mean plans may change. Hotel guests don\u2019t want to get slapped with excessive fees over a cancellation.\u00a0<\/li><\/ul><p>The aforementioned features may have once been an added bonus, but they\u2019re quickly increasing in demand for guests. Hotel and hospitality companies may want to consider adding similar features to work to meet guest expectations.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52035d8b elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"52035d8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/hotels-hospitality-changing-expectations.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1950\" height=\"672\" src=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-desktop.png\" class=\"attachment-full size-full wp-image-27561\" alt=\"Image of an infographic titled &quot;Changing Guest Expectations&quot; related to the hotels and hospitality industry. Features statistics, bar graphs, and illustrations. Text reading &quot;Get the infographic&quot; is shown.\" srcset=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-desktop.png 1950w, https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-desktop-500x172.png 500w, https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-desktop-1440x496.png 1440w, https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-desktop-768x265.png 768w, https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-desktop-1536x529.png 1536w\" sizes=\"(max-width: 1950px) 100vw, 1950px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7213949e elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"7213949e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/hotels-hospitality-changing-expectations.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1116\" height=\"591\" src=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-mobile.png\" class=\"attachment-full size-full wp-image-27562\" alt=\"An infographic titled &quot;Changing Guest Expectations&quot; in Hotels &amp; Hospitality is shown. A button below the image prompts viewers to get the infographic.\" srcset=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-mobile.png 1116w, https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-mobile-500x265.png 500w, https:\/\/www.dailypay.com\/wp-content\/uploads\/hotel-employee-retention-benefits-guests-satisfaction-1-mobile-768x407.png 768w\" sizes=\"(max-width: 1116px) 100vw, 1116px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb5a92a elementor-widget elementor-widget-text-editor\" data-id=\"cb5a92a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Empower Staff to Meet Changing Guest Expectations\u00a0<\/h2><p>A commitment to employee well-being may result in better employee engagement and more productivity<sup>3<\/sup>.\u00a0Highly productive and motivated staff may make an invaluable impression on the guest experience.\u00a0<\/p><p>Typically, low pay and insufficient benefits are among the most common causes of low employee retention<sup>4<\/sup>.\u00a0Hotel and hospitality companies may work to address low employee<\/p><p>retention through an on-demand pay benefit that will give employees more control over their finances and may contribute to their well being<sup>5<\/sup>.\u00a0<\/p><p>In addition to supporting your employees, an investment in on-demand pay may prove valuable for hotels and hospitality. According to a Mercator Advisory Group report in association with DailyPay, on-demand pay reduces employee turnover by up to 73%<sup>6<\/sup>.\u00a0Higher retention rates likely mean your employees are more satisfied with their jobs<sup>7<\/sup>.\u00a0\u00a0<\/p><p>Learn how DailyPay may assist the hotel and hospitality industry and book a demo today.\u00a0\u00a0<a href=\"https:\/\/www.dailypay.com\/demo\/\">https:\/\/www.dailypay.com\/demo\/<\/a><\/p><p><i>This post is part of a larger series, so check back soon for more insights into\u00a0<\/i><a href=\"https:\/\/www.dailypay.com\/travel-hospitality\/\"><i>Hotels and Hospitality<\/i><\/a><i>.<\/i><i><\/i><i><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eb6c6c elementor-widget elementor-widget-ucaddon_dp_button\" data-id=\"1eb6c6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_dp_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start DP Button -->\n<style>\/* widget: DP Button *\/\n\n.dp-blue-white-btn:hover{\ncolor: var(--blue-color) !important;\n}\n\n<\/style>\n\n<div class=\"dp-btn-wrap dp-mt12 mb0 \" style=\"justify-content: center;\">\n <a class=\"dp-btn-normal dp-blue-orange-btn \" href=\"\/demo\/\" target=\"_blank\">Get a Demo <i class=\"fas fa-chevron-right\" style=\"font-size: 12px;position: relative;bottom: 1px;margin-left: 1px;display:none\"><\/i><\/a>\n<\/div>\n<!-- end DP Button -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78ba5fc elementor-widget elementor-widget-ucaddon_dp_footnotes\" data-id=\"78ba5fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_dp_footnotes.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start DP Footnotes -->\n<style>\/* widget: DP Footnotes *\/\n\n.footnotes-textarea{\n  margin-bottom: 24px;\n  display: block;\n  color: #676b75;\n  font-size: 12px;\n  line-height: 16px;\n  max-width: nonepx;\n}\n\n.footnotes-textarea p{\n  margin-bottom: 10px;\n  color: #676b75;\n  font-size: 12px;\n  line-height: 16px;\n}\n\n.footnotes-column-wrapper p{\n  color: #676b75;\n  line-height: 16px;\n  margin-bottom: 4px;\n  display: flex;\n}\n\n.footnotes-column-wrapper p sup{\n  margin-right: 2px;\n}\n\n.footnotes-column-wrapper p a{\n  font-weight: 400;\n  text-decoration: underline;\n  color: #676b75;\n  transition: all ease 0.3s;\n  width: 100%;\n  max-width: max-content;\n}\n\n\n.elementor-widget-theme-post-content .footnotes-column-wrapper p a{\n  font-weight: 400;\n  text-decoration: underline;\n  color: #676b75;\n  transition: all ease 0.3s;\n}\n\n.footnotes-column-wrapper p a:hover{\n  color: #494c52;\n}\n\n\n.elementor-widget-theme-post-content .footnotes-column-wrapper p a:hover{\n  color: #494c52;\n}\n\n.footnotes-copy-text{\n  display: none;\n}\n\n.footnotes-copy-text .colon-symbol{\n  margin-right: 5px;\n}\n\n.dp-footnotes-show{\n  display: block;\n}\n\n.dp-column-wrap{\n  flex-wrap: wrap;\n}\n\n.footnotes-column-wrapper{\n  width: 100%;\n  margin: 0px;\n  display: flex;\n  flex-wrap: wrap;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-1 p{\n  width: 100%;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-2{\n  gap: 0 20px;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-2 p{\n  width: calc(50% - 10px);\n}\n\n.footnotes-column-wrapper.dp-column-wrap-3{\n  gap: 0 15px;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-3 p{\n  width: calc(33.33% - 10px);\n}\n\n.footnotes-column-wrapper.dp-column-wrap-4{\n  gap: 0 10px;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-4 p{\n  width: calc(25% - 10px);\n}\n\n@media only screen and (max-width: 768px) {\n  .footnotes-column-wrapper.dp-column-wrap-4, .footnotes-column-wrapper.dp-column-wrap-3, .footnotes-column-wrapper.dp-column-wrap-2{\n    gap: 0\n  }\n  .footnotes-column-wrapper.dp-column-wrap-4 p, .footnotes-column-wrapper.dp-column-wrap-3 p, .footnotes-column-wrapper.dp-column-wrap-2 p{\n    width: 100%;\n  }\n}\n\n<\/style>\n\n<div class=\"footnotes-textarea\"><p>All information herein is for educational purposes only and should not be relied upon for any other use. The information herein does not constitute the rendering of professional advice by DailyPay. No fiduciary obligation or duty exists, or is created, between you and DailyPay. DailyPay does not warrant the completeness or accuracy of any information provided to you.<\/p><\/div>\n<div class=\"dp-column-wrap\">\n  <div class=\"footnotes-column-wrapper dp-column-wrap-1\" style=\"max-width: nonepx;\">\n    <p class=\"f12 \"><sup>1<\/sup> <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2021-north-america-hotel-guest-satisfaction-index-nagsi-study\" target=\"_blank\" rel=\"noopener\">https:\/\/www.jdpower.com\/business\/press-releases\/2021-north-america-hotel-guest-satisfaction-index-nagsi-study<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>2<\/sup> <a href=\"https:\/\/www.stayntouch.com\/blog\/8-changes-to-guest-expectations-that-will-redefine-hospitality-post-covid-19\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.stayntouch.com\/blog\/8-changes-to-guest-expectations-that-will-redefine-hospitality-post-covid-19\/<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>3<\/sup> <a href=\"https:\/\/www.forbes.com\/sites\/forbesfinancecouncil\/2021\/01\/07\/16-smart-steps-to-take-now-to-help-recession-proof-your-business\/?sh=7c67ecb546ce\" target=\"_blank\" rel=\"noopener\">https:\/\/www.forbes.com\/sites\/forbesfinancecouncil\/2021\/01\/07\/16-smart-steps-to-take-now-to-help-recession-proof-your-business\/?sh=7c67ecb546ce<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>4<\/sup> <a href=\"https:\/\/www.netsuite.com\/portal\/resource\/articles\/human-resources\/employee-turnover-causes.shtml\" target=\"_blank\" rel=\"noopener\">https:\/\/www.netsuite.com\/portal\/resource\/articles\/human-resources\/employee-turnover-causes.shtml<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>5<\/sup> <a href=\"https:\/\/www.adp.com\/spark\/articles\/2019\/07\/why-providing-a-daily-pay-benefit-leads-to-financial-wellness.aspx\" target=\"_blank\" rel=\"noopener\">https:\/\/www.adp.com\/spark\/articles\/2019\/07\/why-providing-a-daily-pay-benefit-leads-to-financial-wellness.aspx<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>6<\/sup> <a href=\"https:\/\/www.dailypay.com\/mercator-report-2021\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.dailypay.com\/mercator-report-2021\/<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>7<\/sup> <a href=\"https:\/\/work.chron.com\/employee-retention-satisfaction-1307.html\" target=\"_blank\" rel=\"noopener\">https:\/\/work.chron.com\/employee-retention-satisfaction-1307.html<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n   <\/div>\n<\/div>\n<!-- end DP Footnotes -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27aad72d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27aad72d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29b68164\" data-id=\"29b68164\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de9ddd1 elementor-widget elementor-widget-ucaddon_dp_heading_text\" data-id=\"de9ddd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_dp_heading_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start DP Heading Text -->\n<style>\/* widget: DP Heading Text *\/\n\nh1 span, h2 span, h3 span, h4 span, h5 span, h6 span {\n  font-family: var(--primary-font) !important;\n}\n\n<\/style>\n\n<h2 class=\"dp-font-32 navy-text dp-font-primary f-weight-300 text-center mb0 mt0\" style=\"max-width: nonepx;margin: auto;\">More for Hotels & Hospitality<\/h2>\n<!-- end DP Heading Text -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a0de18 elementor-widget elementor-widget-ucaddon_dp_text\" data-id=\"3a0de18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_dp_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start DP Text -->\n<style>\/* widget: DP Text *\/\n\nh1 span, h2 span, h3 span, h4 span, h5 span, h6 span {\n  font-family: var(--primary-font) !important;\n}\n\n<\/style>\n\n<p class=\"dp-font-16 navy-text dp-font-secondary f-weight-300 text-center dp-mb40 mt0\" style=\"max-width: nonepx;margin: auto;\">Learn how on-demand pay may address top challenges across the industry.<\/p>\n<!-- end DP Text -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19c97179 elementor-widget elementor-widget-ucaddon_uc_card_post_carousel\" data-id=\"19c97179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_uc_card_post_carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Card Post Carousel -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.dailypay.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.dailypay.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='owl-carousel-css' href='https:\/\/www.dailypay.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/owl-carousel-new\/assets\/owl.carousel.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Card Post Carousel *\/\n\n#uc_uc_card_post_carousel_elementor_19c97179 *{\n  box-sizing:border-box;\n}\n#uc_uc_card_post_carousel_elementor_19c97179{\n  position:relative;\n  min-height:1px;\n}\n#uc_uc_card_post_carousel_elementor_19c97179 .uc_image_carousel_content{\n\ttext-align:left;\n    display: flex;\n     flex-flow: column nowrap;\n}\n#uc_uc_card_post_carousel_elementor_19c97179 .ue_post_carousel_item\n{\n  overflow:hidden;\n  \n}\n\n#uc_uc_card_post_carousel_elementor_19c97179 .ue_post_btn_holder\n{\n  margin-top:auto;\n}\n\n#uc_uc_card_post_carousel_elementor_19c97179 .uc_more_btn{\n\n  display:inline-block;\n  text-align:center;\n  text-decoration:none;\n} \n\n.uc_overlay_image_carousel .uc_more_btn{\n  text-decoration:none;\n  display:inline-block;\n}\n\n.uc_overlay_image_carousel .uc_post_title{\n  font-size:21px;\n  text-decoration:none;\n}\n\n#uc_uc_card_post_carousel_elementor_19c97179 .owl-nav .owl-prev{\n    position:absolute;\n    left:-30px;\n    display:inline-block;\n    text-align:center;\n}\n#uc_uc_card_post_carousel_elementor_19c97179 .owl-nav .owl-next{\n  position:absolute;\n    right:-30px;\n  display:inline-block;\n  text-align:center;\n}\n\n\n#uc_uc_card_post_carousel_elementor_19c97179 .owl-dots {\noverflow:hidden;\ndisplay:true !important;\ntext-align:center;\n}\n\n#uc_uc_card_post_carousel_elementor_19c97179 .owl-dot {\nborder-radius:50%;\ndisplay:inline-block;\n}\n\n<\/style>\n\n<div class=\"uc_overlay_image_carousel\" id=\"uc_uc_card_post_carousel_elementor_19c97179\">\n   <div class=\"uc_carousel owl-carousel owl-theme\">\n   \t\t<div class=\"uc_image_carousel_container_holder ue_post_carousel_item\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/hotels-hospitality-labor-shortage-solutions\/\"><div style=\"background-image:url(https:\/\/www.dailypay.com\/wp-content\/uploads\/reluctant-labor-pool.gif); background-size:cover; background-position:center; height:190px;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n    <div class=\"ue_post_category\"><a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/\">Blog<\/a><\/div>        <a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/hotels-hospitality-labor-shortage-solutions\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">What Will Get Hotel and Hospitality Employees to Return to Work?<\/div><\/a>          <\/div>\n<\/div>\n<div class=\"uc_image_carousel_container_holder ue_post_carousel_item\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/staff-turnover-rates-hotel-motel-hospitality-industry\/\"><div style=\"background-image:url(https:\/\/www.dailypay.com\/wp-content\/uploads\/low-employee-retention.gif); background-size:cover; background-position:center; height:190px;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n    <div class=\"ue_post_category\"><a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/\">Blog<\/a><\/div>        <a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/staff-turnover-rates-hotel-motel-hospitality-industry\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Improve Employee Retention in The Hospitality Industry<\/div><\/a>          <\/div>\n<\/div>\n<div class=\"uc_image_carousel_container_holder ue_post_carousel_item\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/hotel-hospitality-support-employees-supply-chain\/\"><div style=\"background-image:url(https:\/\/www.dailypay.com\/wp-content\/uploads\/hospitality-supply-chain-issues-loop.gif); background-size:cover; background-position:center; height:190px;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n    <div class=\"ue_post_category\"><a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/\">Blog<\/a><\/div>        <a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/hotel-hospitality-support-employees-supply-chain\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Supporting Hotel Employees Through Supply Chain Issues<\/div><\/a>          <\/div>\n<\/div>\n<div class=\"uc_image_carousel_container_holder ue_post_carousel_item\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/improving-retention-increasing-engagement-hotel-hospitality-industry\/\"><div style=\"background-image:url(https:\/\/www.dailypay.com\/wp-content\/uploads\/Changing-Guest-Expectations-1.gif); background-size:cover; background-position:center; height:190px;\"><\/div><\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n    <div class=\"ue_post_category\"><a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/\">Blog<\/a><\/div>        <a href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/improving-retention-increasing-engagement-hotel-hospitality-industry\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">On-Demand Pay Can Address Labor Challenges in Hospitality<\/div><\/a>          <\/div>\n<\/div>\n\n   <\/div>\t\n<\/div>\n<!-- end Card Post Carousel -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>More in this Series Supporting Hotel Employees Through Supply Chain Issues Driving Success Despite Challenges in the Hotel and Hospitality Industry What Will Get Hotel and Hospitality Employees to Return to Work? Improve Employee Retention in The Hospitality Industry Your employees are the face of your business and the foundation of your success. As travel<a class=\"read-more\" href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/hotel-employee-retention-benefits-guests-satisfaction\/\">Read More<\/a><\/p>\n","protected":false},"author":78,"featured_media":27706,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[147],"tags":[],"class_list":["post-26840","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Meet Changing Hotel Guest Expectations - DailyPay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/hotel-employee-retention-benefits-guests-satisfaction\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Meet Changing Hotel Guest Expectations\" \/>\n<meta property=\"og:description\" content=\"More in this Series Supporting Hotel Employees Through Supply Chain Issues Driving Success Despite Challenges in the Hotel and Hospitality Industry What Will Get Hotel and Hospitality Employees to Return to Work? Improve Employee Retention in The Hospitality Industry Your employees are the face of your business and the foundation of your success. 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