{"id":32760,"date":"2022-09-06T12:22:00","date_gmt":"2022-09-06T16:22:00","guid":{"rendered":"https:\/\/www.dailypay.com\/?p=32760"},"modified":"2022-12-12T12:27:14","modified_gmt":"2022-12-12T17:27:14","slug":"dailypay-changing-pay-for-good","status":"publish","type":"post","link":"https:\/\/www.dailypay.com\/resource-center\/blog\/dailypay-changing-pay-for-good\/","title":{"rendered":"DailyPay: Changing Pay For Good"},"content":{"rendered":"\t\t
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Colleagues across product, engineering and data collaborate to give the platform\u2019s users financial peace of mind.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Altering the way money moves is an ambitious mission, but DailyPay\u00a0is committed to changing pay for good.<\/p>

For employees at this fast-growing fintech startup, focusing on the everyday benefits their on-demand pay platform provides to workers is essential. In addition to affirming the importance of the company\u2019s greater mission \u2014 to create a more equitable financial system \u2014 staying connected to individual users allows team members to see the full impact of their efforts firsthand. This, in turn, motivates them to continually look for ways to improve and innovate their service.<\/p>

Patricia Torvalds, software engineer, has learned plenty about the inequity of payroll processes since joining DailyPay a year and a half ago, including the fact that many workers are forced to turn to payday loans or pay an overdraft fee to take care of a bill even though they have actually earned the money to pay it.<\/p>

\u201cThe fact that earned-wage access is not an industry standard calls into question the underpinnings of our financial system,\u201d Torvalds said. \u201cIn a rapidly shifting economy, people need access to their money as they earn it, rather than loaning it to their employer for two weeks.\u201d\u00a0<\/p>

That\u2019s why, first and foremost, she believes in DailyPay\u2019s mission. \u201cFinancially marginalized people are further disadvantaged by the status quo,\u201d she said. \u201cDailyPay helps us step back and reevaluate how things could be better.\u201d\u00a0<\/p>

With the company\u2019s software, employees can control when they get paid. Building application programming interfaces (APIs) that keep the platform moving seamlessly, Torvalds works across products on both partner- and employee-facing sides of the company. Collaborating with various teams to do so has made it clear to Torvalds that improving people\u2019s lives is the common interest uniting her colleagues.\u00a0<\/p>

\u201cIt\u2019s not a \u2018move fast and break things\u2019 environment but one respectful of our customers and their needs,\u201d she said. \u201cI\u2019m able to work thoughtfully through problems with the gravity that they deserve.\u201d\u00a0<\/p>

Torvalds often collaborates directly with senior data analyst Binh Hoang, such as in the recent case of a new product launch built jointly with a major payroll provider, which has opened a new revenue stream for DailyPay amid holistic company growth. Overseen by Chris Kauffman, DailyPay\u2019s director of product management, the pair joined forces to support the company\u2019s New Markets division, an area of the business that exemplifies the company\u2019s ambitious upward trajectory. The team was tasked with tackling various systems integrations, research, analysis and development to support the New Markets growth.\u00a0<\/p>

Below, Torvalds, Hoang and Kauffman discuss the specifics of their cross-functional collaboration, professional development opportunities at DailyPay, and what it\u2019s like to work in a hyper-growth environment.<\/p>

In New Markets, you support the development and rollout of new major product initiatives. How does collaboration take place there, especially given all departments involved?<\/strong><\/h2>

Director of Product Management Chris Kauffman<\/strong>: In New Markets, we adapt DailyPay to new business models, which involves changing technology and processes. There\u2019s no way to get that done without cross-functional work. We know at a high level what we have to do: connect a payroll partner and their business processes to process flows and technical flows. Binh has helped us adapt the data. Patricia has done a lot of work on the product team with building, researching and helping us understand the way DailyPay works, so that we can adapt it.<\/p>

Software Engineer Patricia Torvalds<\/strong>: Building APIs, my work touches a wide breadth of our codebase, including legacy code. I\u2019m also creating visibility through monitoring. I feel lucky to work with everyone from principal engineers \u2014 on specific, technical deep dives into new concepts \u2014 to core business team members \u2014 on strategy around how we build new APIs while working with existing products.\u00a0<\/p>

Senior Data Analyst Binh Hoang:\u00a0<\/strong>For this large payroll provider we\u2019re working with, one of the very first things that you want to know \u2014 once their product is launched or is piloting \u2014 is how it\u2019s doing. What are the metrics? Is it performing up to expectations? I work closely with API-team engineers like Patricia to make sure I understand how data is laid out in our database for this product. I cannot start analyzing data until I understand it. I work with Chris to know which metrics he needs, as a product manager, to understand the performance of this new product.\u00a0<\/p>

What are some unique challenges you have had to navigate when launching this new product for the aforementioned large payroll provider?<\/strong><\/h2>

Torvalds:\u00a0<\/strong>It was exciting to work on a startup-within-a-startup product with a strategic partner, because we had this minimum viable product (MVP) we had to get out, that met the needs of both companies and satisfied early adopter customers. Working closely with teammates to solve big problems for a major company, we also had freedom and flexibility to get creative, iterate quickly and deliver. And transfers are happening; people are responding to this product. It speaks to the teamwork here that everyone jumped in and worked quickly to push that out.<\/p>

Hoang<\/strong>: Every new product has different nuances to how it\u2019s set up, which informs how its data appears. I spend time with Chris and ask questions to Patricia\u2019s team to understand how this product functions and how it\u2019s different from our existing product.\u00a0<\/p>

Kauffman:<\/strong>\u00a0DailyPay is a recognized leader in our space and we are continually learning and expanding our insight into how to successfully support our partners. For example, our API team has allowed us to work with this payroll provider, their systems and their rules. We\u2019re building trust with this large company to show that we are experts in our area. To make their program as successful as possible, they need to rely on us.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How does working at a \u201chyper-growth\u201d company like DailyPay affect production timelines and company culture?\u00a0<\/strong><\/h2>

Hoang:\u00a0<\/strong>When I joined, I was the third person on the data team. We\u2019re now a significantly larger team, and I\u2019ve only been here for a year and a half. DailyPay is still small enough, though, that I can make outsized contributions to the culture, despite not being a manager myself. With other people on the data team, I\u2019ve developed our data team\u2019s core principles. DailyPay itself has eight specific company values, and we wanted to also create principles specific to the data team. We developed them late last year; even as the data team grows, we have these principles to help guide us. Every Friday, we have data-team shout-outs, where we recognize our teammates for their positive contributions and the principles they share.\u00a0<\/p>

Kauffman:<\/strong>.\u00a0<\/strong>Baked into the DNA at DailyPay is teamwork. The culture places a premium on\u00a0 collaboration and innovation \u2013\u2013 even through our hyper-growth stage.<\/p>

Torvalds:<\/strong>\u00a0I feel lucky, early in my career, to mentor peers and work with people who\u2019ve just joined the company, in the spirit of hyper-growth. People here are also very generous with their time, so I frequently work with our most senior and longest-tenured engineers. Having that mentorship has been invaluable. Building the company as we go, you see that momentum reflected in how excited people are about the product we\u2019re building.<\/p>

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Patricia and Binh, you\u2019ve both been promoted in your year-and-half tenures at DailyPay. How did leadership support your professional development?\u00a0<\/strong><\/h2>

Torvalds:<\/strong>\u00a0I started my career at DailyPay as a junior software engineer. When I was promoted, I felt it validated my hard work and success on the team. In terms of developing soft skills, my team does monthly \u201cBrag Docs\u201d to record accomplishments or tasks we\u2019ve completed. That\u2019s a great way to keep track of progress, not only to make sure you\u2019re progressing toward career goals but to make sure you\u2019re constantly learning. New engineers are always joining, which creates opportunities for mentorship. As we partner with larger providers, working within small teams on big initiatives enables professional development and growth for our engineers.<\/p>

Hoang:<\/strong>\u00a0I was promoted from data analyst to senior data analyst. I was a humanities major in college then worked in finance. I did a data science bootcamp, which is how I learned the skills, but I came into DailyPay green. I had basic SQL skills but had never applied data at this level before. I didn\u2019t come in with much Tableau knowledge; today, in our all-teams R&D meeting, I got to show off a Tableau dashboard. I\u2019ve come a long way because of the people around me.\u00a0<\/p>

DailyPay is still a growing company, so I\u2019ve been able to spend a lot of time with senior leaders including David Dyar, our SVP of engineering; Konstantin Getmanchuk, our SVP of product; and Darren Cho, head of the New Markets initiative. They have helped me understand how to be a great manager and what is required to get to their level, as that\u2019s a long-term goal of mine. I never feel out of sync with senior leadership, because of how much time they give to me.<\/p>

Torvalds:\u00a0<\/strong>Building off that, I appreciate opportunities for ownership. I\u2019ve taken on huge projects and carried them to the finish line. That\u2019s rare in a hyper-growth startup, to get to own major projects, though it\u2019s invaluable for your career and technical learning. My mentors are principal developers here.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Colleagues across product, engineering and data collaborate to give the platform\u2019s users financial peace of mind. Altering the way money moves is an ambitious mission, but DailyPay\u00a0is committed to changing pay for good. For employees at this fast-growing fintech startup, focusing on the everyday benefits their on-demand pay platform provides to workers is essential. InRead More<\/a><\/p>\n","protected":false},"author":32,"featured_media":19837,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[147],"tags":[],"class_list":["post-32760","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\nDailyPay: Changing Pay For Good - DailyPay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/dailypay-changing-pay-for-good\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DailyPay: Changing Pay For Good\" \/>\n<meta property=\"og:description\" content=\"Colleagues across product, engineering and data collaborate to give the platform\u2019s users financial peace of mind. 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