{"id":34524,"date":"2023-02-16T12:15:43","date_gmt":"2023-02-16T17:15:43","guid":{"rendered":"https:\/\/www.dailypay.com\/?p=34524"},"modified":"2023-10-27T15:17:19","modified_gmt":"2023-10-27T19:17:19","slug":"improve-retail-retention-with-ewa","status":"publish","type":"post","link":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/","title":{"rendered":"Increase Employee Retention to Deliver Better Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"34524\" class=\"elementor elementor-34524\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8368dd3 elementor-section-full_width blog-hero-section elementor-section-height-default elementor-section-height-default\" data-id=\"8368dd3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f50400a blog-hero-sec-column\" data-id=\"5f50400a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-75ecbe26 blog-hero-sec-inner elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75ecbe26\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ff83e5d blog-hero-title-sec\" data-id=\"6ff83e5d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28ab9dda elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"28ab9dda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Increase Employee Retention to Deliver Better Customer Service<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9512c5 elementor-widget elementor-widget-post-info\" data-id=\"e9512c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-7b80cf5 elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.dailypay.com\/author\/christopher-brunau\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"elementor-avatar\" src=\"https:\/\/secure.gravatar.com\/avatar\/6562cdb14ed06f010cf544035c2a4eabfd49a2960ec25e7ed07e6ea943ae6850?s=96&amp;d=mm&amp;r=g\" alt=\"Picture of Chris Brunau\" loading=\"lazy\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t<span class=\"elementor-post-info__item-prefix\">February 16, 2023<\/span>\n\t\t\t\t\t\t\t\t\t\tChris Brunau\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34abd4bb elementor-share-buttons--view-icon elementor-share-buttons--skin-flat elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"34abd4bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4235a1aa blog-hero-image-sec\" data-id=\"4235a1aa\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c9d07f3 elementor-widget elementor-widget-video\" data-id=\"4c9d07f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/817731903?color&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=0&amp;portrait=0&amp;byline=0&amp;h=889a8f9118#t=\"><\/iframe>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7705925 vertical-blog-main-sec-col elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7705925\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f02882\" data-id=\"7f02882\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-8fe8650 vertical-blog-inner-sec-col elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8fe8650\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a2af245 vertical-blog-content-column\" data-id=\"a2af245\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13a09c54 elementor-widget elementor-widget-text-editor\" data-id=\"13a09c54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">High turnover rates can negatively impact the success of retailers. If retail employers have to constantly hire and train new staff members, this can hurt their bottom line and quality of customer service.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Retaining talented staff members can help retailers deliver consistent and outstanding customer service that leads to repeat business and sets them apart from competitors.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">To help bolster their <\/span><a href=\"https:\/\/www.dailypay.com\/resource-center\/employee-retention\/\"><span style=\"font-weight: 400;\">employee retention strategy<\/span><\/a><span style=\"font-weight: 400;\">, retailers must invest in their employees with valuable pay and benefits packages that align with employees\u2019 needs. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d7d004 elementor-widget elementor-widget-ucaddon_dp_content_card\" data-id=\"2d7d004\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_dp_content_card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start DP Content Card -->\n<style>\/* widget: DP Content Card *\/\n\n.content-card-wrapper {\n   background: #f5f5f5;\n   border-radius: 8px;\n   max-width: 800px;\n   margin: auto;\n   width: 100%;\n  }\n  \n  .content-card-wrapper a {\n   display: flex;\n  }\n  \n  .content-card-text-side {\n   width: 100%;\n   display: flex;\n   flex-direction: column;\n   padding: 30px;\n  }\n  \n  .content-card-text-side p {\n   color: var(--blue-color);\n  }\n\n.content-card-text-side p.dp-breadcrum{\n\tfont-size: 14px !important;\n    line-height: 14px !important;\n}\n  \n  .content-card-text-side h3 {\n   margin-top: 0 !important;\n   font-size: 20px !important;\n   line-height: 28px !important;\n   color: var(--blue-color) !important;\n    width: 100%;\n  }\n\n  .content-card-text-side p.content-card-desc{\n  \t font-size: 16px !important;\n   line-height: 24px !important;\n   color: var(--blue-color) !important;\n    width: 100%;\n    font-weight: 300;\n  }\n  \n  p.content-card-link {\n   flex-grow: 1;\n   display: flex;\n   align-items: flex-end;\n   color: var(--darkorange-color) !important;\n   transition: all ease 0.3s;\n  }\n  \n  p.content-card-link i {\n   margin-left: 3px;\n   position: relative;\n   bottom: 5px;\n   transition: all ease 0.3s;\n    font-size: 11px !important;\n  }\n  \n  .content-card-wrapper:hover p.content-card-link i {\n   padding-left: 5px;\n  }\n  \n  .content-card-img-side {\n   width: 100%;\n    text-align: center;\n    overflow: hidden;\n    display: flex;\n    justify-content: center;\n    align-items: flex-end;\n  }\n  \n  .content-card-img-side img {\n   box-shadow: 0px 8px 20px rgba(0, 0, 0, 0.12);\n   position: relative;\n   top: 30px;\n    width: 100%;\n    max-width: 200px;\n        height: 200px;\n    object-fit: cover;\n    object-position: top;\n  }\n  \n  @media all and (max-width: 768px) {\n   .content-card-text-side {\n    padding: 12px;\n   }\n   .content-card-img-side {\n        max-width: max-content;\n    display: flex;\n    justify-content: center;\n    align-items: center;\n    padding: 10px 10px 10px 0;\n   }\n   .content-card-img-side img {\n        top: 0;\n    max-width: 110px;\n    object-fit: contain;\n    height: auto;\n   }\n    .content-card-wrapper {\n    box-shadow: 0px 8px 20px rgb(0 0 0 \/ 12%);\n          border-radius: 5px;\n}\n    .content-card-text-side h3{\n      font-size: 18px !important;\n    line-height: 26px !important;\n    }\n    p.content-card-link{\n      margin-top: 0px !important\n    }\n  }\n\n<\/style>\n\n<div class=\"content-card-wrapper\">\n  <a href=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/increas-employee-retention-delivert.pdf\" target=\"_blank\">\n   <div class=\"content-card-text-side\">\n    <p class=\"dp-breadcrum mt0 text-upper text-blue\">Retail<\/p>\n    <h3 class=\"titlelimit text-blue mt0\" data-maxlength=\"85\">Retailers Should Focus on Employee Retention Strategies to Improve Customer Service<\/h3>\n    <p class=\"content-card-desc\" style=\"display: none\">Lorem Ipsum is simply dummy for the printing and typesetting industry.<\/p>\n    <p class=\"content-card-link mb0 dp-mt32 dp-blue-no-style-btn dp-dark-orange-link\">Get the infographic <i class='fas fa-chevron-right f12'><\/i><\/p>\n   <\/div>\n   <div class=\"content-card-img-side\">\n    <img decoding=\"async\" src=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/increas-employee-retention-delivert.jpg\" alt=\"An infographic discussing employee retention in retail. Key points include 63% of retail managers were thinking about resigning, and when DailyPay was offered, turnover reduced nearly by 24% for tenured employees.\">\n   <\/div>\n  <\/a>\n <\/div>\n<!-- end DP Content Card -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0afffcd elementor-widget elementor-widget-text-editor\" data-id=\"0afffcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400;\">Employee Retention Trends in Retail\u00a0<\/span><\/h2><p><span style=\"font-weight: 400;\">Retail employers continue to struggle with retaining talent. <\/span><a href=\"https:\/\/www.bls.gov\/news.release\/jolts.t16.htm\"><span style=\"font-weight: 400;\">According to the U.S. Bureau of Labor Statistics<\/span><\/a><span style=\"font-weight: 400;\">, the annual separation rate for retail in 2021 was 64.6% in comparison to the average rate of 47.2% across industries.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">High turnover rates can quickly rack up costs for retail employers. According to benchmarking data from SHRM, the average cost per hire in 2022 was nearly $4,700.<\/span><span style=\"font-weight: 400;\"><sup>1<\/sup><\/span><\/p><p><a href=\"https:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/how-retailers-can-attract-and-retain-frontline-talent-amid-the-great-attrition\"><span style=\"font-weight: 400;\">According to Mckinsey<\/span><\/a><span style=\"font-weight: 400;\">, a couple of the top reasons retail employees leave their employers include health &amp; well-being and compensation.<sup>2<\/sup><\/span><span style=\"font-weight: 400;\"> To complicate matters further, retail employees are considering leaving the industry altogether. Sixty-three percent of retail managers were thinking about quitting their jobs in the near future and many of them do not want to work in retail anymore, <\/span><a href=\"https:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/how-retailers-can-attract-and-retain-frontline-talent-amid-the-great-attrition\"><span style=\"font-weight: 400;\">according to an August 2022 study by McKinsey<sup>3<\/sup><\/span><\/a><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"> Retailers should consider investments to improve manager satisfaction, benefitting both managers and non-managers alike.\u00a0<\/span><\/p><h2><span style=\"font-weight: 400;\">Improve Benefits to Support Staff and Increase Retention\u00a0\u00a0<\/span><\/h2><p><span style=\"font-weight: 400;\">It\u2019s important for employers to align their <\/span><a href=\"https:\/\/www.dailypay.com\/resource-center\/employee-retention\/\"><span style=\"font-weight: 400;\">retention strategies<\/span><\/a><span style=\"font-weight: 400;\"> with employees&#8217; expectations.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Employers must invest in their employees with valuable pay and benefit packages, opportunities for career growth and more flexibility in their work to increase engagement and employee happiness. In retail businesses, higher levels of employee happiness and engagement lead to better customer retention.<sup>4<\/sup><\/span><\/p><p><span style=\"font-weight: 400;\">Retail employers should consider enticing employees with benefits other than increased pay, as even the proposed federal minimum wage of $15\/hour is <\/span><a href=\"https:\/\/www.marshmclennan.com\/insights\/publications\/2021\/september\/retail-talent-shortage-or-labor-shift.html\"><span style=\"font-weight: 400;\">not attractive enough to entice applicants to open jobs<\/span><\/a><span style=\"font-weight: 400;\">, according to research conducted by Mercer.<sup>5<\/sup><\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">According to a DailyPay sponsored survey done by the Mercator Advisory Group, the annualized improvement in turnover rate in the retail industry was 24% for employees who use DailyPay vs those who don\u2019t.<\/span><span style=\"font-weight: 400;\"><sup>6<\/sup><\/span><\/p><p><span style=\"font-weight: 400;\">Learn how DailyPay can help.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c6f0e7 elementor-widget elementor-widget-ucaddon_dp_button\" data-id=\"8c6f0e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_dp_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start DP Button -->\n<style>\/* widget: DP Button *\/\n\n.dp-blue-white-btn:hover{\ncolor: var(--blue-color) !important;\n}\n\n<\/style>\n\n<div class=\"dp-btn-wrap dp-mt24 mb0 \" style=\"justify-content: center;\">\n <a class=\"dp-btn-normal dp-blue-orange-btn \" href=\"\/demo\/\" target=\"_self\">Book a demo <i class=\"fas fa-chevron-right\" style=\"font-size: 12px;position: relative;bottom: 1px;margin-left: 1px;display:none\"><\/i><\/a>\n<\/div>\n<!-- end DP Button -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecaaa62 elementor-widget elementor-widget-ucaddon_dp_footnotes\" data-id=\"ecaaa62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_dp_footnotes.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start DP Footnotes -->\n<style>\/* widget: DP Footnotes *\/\n\n.footnotes-textarea{\n  margin-bottom: 24px;\n  display: block;\n  color: #676b75;\n  font-size: 12px;\n  line-height: 16px;\n  max-width: nonepx;\n}\n\n.footnotes-textarea p{\n  margin-bottom: 10px;\n  color: #676b75;\n  font-size: 12px;\n  line-height: 16px;\n}\n\n.footnotes-column-wrapper p{\n  color: #676b75;\n  line-height: 16px;\n  margin-bottom: 4px;\n  display: flex;\n}\n\n.footnotes-column-wrapper p sup{\n  margin-right: 2px;\n}\n\n.footnotes-column-wrapper p a{\n  font-weight: 400;\n  text-decoration: underline;\n  color: #676b75;\n  transition: all ease 0.3s;\n  width: 100%;\n  max-width: max-content;\n}\n\n\n.elementor-widget-theme-post-content .footnotes-column-wrapper p a{\n  font-weight: 400;\n  text-decoration: underline;\n  color: #676b75;\n  transition: all ease 0.3s;\n}\n\n.footnotes-column-wrapper p a:hover{\n  color: #494c52;\n}\n\n\n.elementor-widget-theme-post-content .footnotes-column-wrapper p a:hover{\n  color: #494c52;\n}\n\n.footnotes-copy-text{\n  display: none;\n}\n\n.footnotes-copy-text .colon-symbol{\n  margin-right: 5px;\n}\n\n.dp-footnotes-show{\n  display: block;\n}\n\n.dp-column-wrap{\n  flex-wrap: wrap;\n}\n\n.footnotes-column-wrapper{\n  width: 100%;\n  margin: 0px;\n  display: flex;\n  flex-wrap: wrap;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-1 p{\n  width: 100%;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-2{\n  gap: 0 20px;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-2 p{\n  width: calc(50% - 10px);\n}\n\n.footnotes-column-wrapper.dp-column-wrap-3{\n  gap: 0 15px;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-3 p{\n  width: calc(33.33% - 10px);\n}\n\n.footnotes-column-wrapper.dp-column-wrap-4{\n  gap: 0 10px;\n}\n\n.footnotes-column-wrapper.dp-column-wrap-4 p{\n  width: calc(25% - 10px);\n}\n\n@media only screen and (max-width: 768px) {\n  .footnotes-column-wrapper.dp-column-wrap-4, .footnotes-column-wrapper.dp-column-wrap-3, .footnotes-column-wrapper.dp-column-wrap-2{\n    gap: 0\n  }\n  .footnotes-column-wrapper.dp-column-wrap-4 p, .footnotes-column-wrapper.dp-column-wrap-3 p, .footnotes-column-wrapper.dp-column-wrap-2 p{\n    width: 100%;\n  }\n}\n\n<\/style>\n\n<div class=\"footnotes-textarea\"><p><i><span style=\"font-weight: 400;\">All information herein is for educational purposes only and should not be relied upon for any other use. The information herein does not constitute the rendering of financial advice or other professional advice by DailyPay. No fiduciary obligation or duty exists, or is created, between you and DailyPay. DailyPay does not warrant the completeness or accuracy of any information provided to you.<\/span><\/i><\/p><\/div>\n<div class=\"dp-column-wrap\">\n  <div class=\"footnotes-column-wrapper dp-column-wrap-1\" style=\"max-width: nonepx;\">\n    <p class=\"f12 \"><sup>1<\/sup> <a href=\"https:\/\/www.shrm.org\/resourcesandtools\/hr-topics\/talent-acquisition\/pages\/the-real-costs-of-recruitment.aspx\" target=\"_blank\" rel=\"noopener\">https:\/\/www.shrm.org\/resourcesandtools\/hr-topics\/talent-acquisition\/pages\/the-real-costs-of-recruitment.aspx<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>2<\/sup> <a href=\"https:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/how-retailers-can-attract-and-retain-frontline-talent-amid-the-great-attrition\" target=\"_blank\" rel=\"noopener\">https:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/how-retailers-can-attract-and-retain-frontline-talent-amid-the-great-attrition<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>3<\/sup> <a href=\"https:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/how-retailers-can-attract-and-retain-frontline-talent-amid-the-great-attrition\" target=\"_blank\" rel=\"noopener\">https:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/how-retailers-can-attract-and-retain-frontline-talent-amid-the-great-attrition<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>4<\/sup> <a href=\"https:\/\/enterprise.plus.shopify.com\/rs\/932-KRM-548\/images\/FOC_PDF_FA.pdf\" target=\"_blank\" rel=\"noopener\">https:\/\/enterprise.plus.shopify.com\/rs\/932-KRM-548\/images\/FOC_PDF_FA.pdf<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>5<\/sup> <a href=\"https:\/\/www.marshmclennan.com\/insights\/publications\/2021\/september\/retail-talent-shortage-or-labor-shift.html\" target=\"_blank\" rel=\"noopener\">https:\/\/www.marshmclennan.com\/insights\/publications\/2021\/september\/retail-talent-shortage-or-labor-shift.html<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n<p class=\"f12 \"><sup>6<\/sup> <a href=\"https:\/\/www.dailypay.com\/mercator-report-2021\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.dailypay.com\/mercator-report-2021\/<\/a><span class=\"dp-footnotes-hide footnotes-copy-text\"><span class=\"colon-symbol\">:<\/span>DailyPay, 2020<\/span><\/p>\n   <\/div>\n<\/div>\n<!-- end DP Footnotes -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>https:\/\/vimeo.com\/817731903\/889a8f9118 High turnover rates can negatively impact the success of retailers. If retail employers have to constantly hire and train new staff members, this can hurt their bottom line and quality of customer service.\u00a0 Retaining talented staff members can help retailers deliver consistent and outstanding customer service that leads to repeat business and sets them<a class=\"read-more\" href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/\">Read More<\/a><\/p>\n","protected":false},"author":78,"featured_media":34526,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[147],"tags":[630],"class_list":["post-34524","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-retail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Increase Employee Retention to Deliver Better Customer Service - DailyPay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Increase Employee Retention to Deliver Better Customer Service\" \/>\n<meta property=\"og:description\" content=\"https:\/\/vimeo.com\/817731903\/889a8f9118 High turnover rates can negatively impact the success of retailers. If retail employers have to constantly hire and train new staff members, this can hurt their bottom line and quality of customer service.\u00a0 Retaining talented staff members can help retailers deliver consistent and outstanding customer service that leads to repeat business and sets themRead More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/\" \/>\n<meta property=\"og:site_name\" content=\"DailyPay\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dailypay\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-16T17:15:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-27T19:17:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dailypay.com\/wp-content\/uploads\/Retail_Challenge-2_Featured-Image.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Chris Brunau\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@dailypay\" \/>\n<meta name=\"twitter:site\" content=\"@dailypay\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Chris Brunau\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Increase Employee Retention to Deliver Better Customer Service - DailyPay","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/","og_locale":"en_US","og_type":"article","og_title":"Increase Employee Retention to Deliver Better Customer Service","og_description":"https:\/\/vimeo.com\/817731903\/889a8f9118 High turnover rates can negatively impact the success of retailers. If retail employers have to constantly hire and train new staff members, this can hurt their bottom line and quality of customer service.\u00a0 Retaining talented staff members can help retailers deliver consistent and outstanding customer service that leads to repeat business and sets themRead More","og_url":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/","og_site_name":"DailyPay","article_publisher":"https:\/\/www.facebook.com\/dailypay","article_published_time":"2023-02-16T17:15:43+00:00","article_modified_time":"2023-10-27T19:17:19+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/www.dailypay.com\/wp-content\/uploads\/Retail_Challenge-2_Featured-Image.png","type":"image\/png"}],"author":"Chris Brunau","twitter_card":"summary_large_image","twitter_creator":"@dailypay","twitter_site":"@dailypay","twitter_misc":{"Written by":"Chris Brunau","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/#article","isPartOf":{"@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/"},"author":{"name":"Chris Brunau","@id":"https:\/\/www.dailypay.com\/#\/schema\/person\/c45970fd2cd41ad94a5d1adb5cfa8fce"},"headline":"Increase Employee Retention to Deliver Better Customer Service","datePublished":"2023-02-16T17:15:43+00:00","dateModified":"2023-10-27T19:17:19+00:00","mainEntityOfPage":{"@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/"},"wordCount":526,"publisher":{"@id":"https:\/\/www.dailypay.com\/#organization"},"image":{"@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dailypay.com\/wp-content\/uploads\/Retail_Challenge-2_Featured-Image.png","keywords":["Retail"],"articleSection":["Blog"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/","url":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/","name":"Increase Employee Retention to Deliver Better Customer Service - DailyPay","isPartOf":{"@id":"https:\/\/www.dailypay.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/#primaryimage"},"image":{"@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dailypay.com\/wp-content\/uploads\/Retail_Challenge-2_Featured-Image.png","datePublished":"2023-02-16T17:15:43+00:00","dateModified":"2023-10-27T19:17:19+00:00","breadcrumb":{"@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/#primaryimage","url":"https:\/\/www.dailypay.com\/wp-content\/uploads\/Retail_Challenge-2_Featured-Image.png","contentUrl":"https:\/\/www.dailypay.com\/wp-content\/uploads\/Retail_Challenge-2_Featured-Image.png","width":1200,"height":628,"caption":"Text: \"Retailers Should Focus on Employee Retention Strategies to Improve Customer Service.\" Illustration of a person holding a clipboard and a book."},{"@type":"BreadcrumbList","@id":"https:\/\/www.dailypay.com\/resource-center\/blog\/improve-retail-retention-with-ewa\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Resource Center","item":"https:\/\/www.dailypay.com\/resource-center\/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/www.dailypay.com\/resource-center\/blog\/"},{"@type":"ListItem","position":3,"name":"Increase Employee Retention to Deliver Better Customer Service"}]},{"@type":"WebSite","@id":"https:\/\/www.dailypay.com\/#website","url":"https:\/\/www.dailypay.com\/","name":"DailyPay","description":"Earned Wage Access Provider - DailyPay","publisher":{"@id":"https:\/\/www.dailypay.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.dailypay.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.dailypay.com\/#organization","name":"DailyPay","url":"https:\/\/www.dailypay.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.dailypay.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.dailypay.com\/wp-content\/uploads\/dailypay-logo.svg","contentUrl":"https:\/\/www.dailypay.com\/wp-content\/uploads\/dailypay-logo.svg","width":157,"height":39,"caption":"DailyPay"},"image":{"@id":"https:\/\/www.dailypay.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/dailypay","https:\/\/x.com\/dailypay","https:\/\/www.instagram.com\/trydailypay\/","https:\/\/www.linkedin.com\/company\/dailypay-inc\/","https:\/\/www.youtube.com\/channel\/UCOHcuqx2v4Yqpm1bdt1AMWA"]},{"@type":"Person","@id":"https:\/\/www.dailypay.com\/#\/schema\/person\/c45970fd2cd41ad94a5d1adb5cfa8fce","name":"Chris Brunau","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/6562cdb14ed06f010cf544035c2a4eabfd49a2960ec25e7ed07e6ea943ae6850?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6562cdb14ed06f010cf544035c2a4eabfd49a2960ec25e7ed07e6ea943ae6850?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6562cdb14ed06f010cf544035c2a4eabfd49a2960ec25e7ed07e6ea943ae6850?s=96&d=mm&r=g","caption":"Chris Brunau"},"url":"https:\/\/www.dailypay.com\/author\/christopher-brunau\/"}]}},"_links":{"self":[{"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/posts\/34524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/users\/78"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/comments?post=34524"}],"version-history":[{"count":0,"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/posts\/34524\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/media\/34526"}],"wp:attachment":[{"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/media?parent=34524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/categories?post=34524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dailypay.com\/wp-json\/wp\/v2\/tags?post=34524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}